Ozo Hotel

Policies

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
People 4 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of EUR 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that the restaurant is closed each Sunday.
The restaurant will also be closed during Christmas (25-26 December).

Due to limited parking spaces we cannot reserve or guarantee you one. Hence advised you to consult us upon arrival.

For a group booking more than 5 rooms up to 4 weeks prior to arrival cancellation is 100% free of charge, within 2 until 4 weeks 50% free of charge, and within 2 weeks the property will charge you in full. Please note that Ozo hotel always charges city tax prior to your arrival with the non-refundable rate or group booking.

No cash payments allowed. We reserve the rights to preauthorise your credit cards upon completion of your online booking. Please note that the credit card that is used for the booking needs to be present at check-in. When this credit card is not available please bring a photocopy of the credit card with authorization of the owner.

It's guests' sole responsibility to keep an eye to their personal belongings at all times and we're not liable for any lost or damages occurred throughout your stay within and around our premises, may they be left behind, lost or damaged.

The requested bed setups/preferences (twin or double beds) for any bookings on 'double bedrooms' are subject to availability, hence cannot be guaranteed.