Belfort Hotel

Very Poor
Traveller Type:
  : Small cramped rooms - not as advertised

Fair
Traveller Type: Traveling as Couple
  : The property is about 15 mins tram journey to centraal station. So far away enough from the busy centre but close enough that is easy to get to. There is a tram stop 2 mins walk from the hotel. Small room but it was just what we needed to sleep in and be out all day.
  : Bed was made everyday, however on the second day we did notice the state of the mattress. Massive stains were not a good look! The coffee mug we used on the first day was not replaced during the entire stay even though we put the sign on the door to tidy up the room( in my mind that means clean mugs) also the coffee sachets were not replaced so there was none left after the first couple days.But the worst part is my AirPods disappearing from the room. I left my AirPods on the bedside table, I realise I shouldve kept them in the safe or my bag, but you never think someone will steal your things! I did not take them out at all during my stay and I realised I left them in the hotel when I was at the airport. I checked my find app and I could see they were in the hotel so contacted the hotel requesting they were posted to me and I would pay for postage. However the hotel did not find any AirPods. I once again checked my find app and they are now in Utrecht still being used. I sent this to the hotel and they replied saying they did not recognised the address. Seems strange that I did not take my AirPods out the room and the only people that were in the room (to my knowledge) other than us was the cleaning staff. Decent enough hotel and the cheapest we found in Amsterdam, but obviously turned out more expensive than we bargain for.

Disappointing
Traveller Type: Solo Traveler
  : Close to the main tram line to the city and train to the airport. Within walking distance to a big park and many cafes and restaurants. I found the price of the room to be fair considering how expensive hotels can be in Amsterdam.
  : When I arrived I found the man behind the counter to be very rude. He was having a conversation on his mobile while checking me in, which I found incredibly disrespectful. When I asked about the one day travel pass, which they advertised as selling at reception, I was told to buy it on the tram (which is no longer possible). There was hair in the bathroom floor from a previous guest and the toilet ran every time someone upstairs flushed theirs.

Good
Traveller Type:
  : Overall clean room, linen changed daily. Didn't meet other people's bad experiences. The three bed no window room still had a little window for air, don't know if all have it.
  : The cleaning staff wasn't careful with our belongings, there were plenty of stuff knocked over or moved when when we returned.The ventilation fan can get quite noisy at night.The sink was quite loose.

Good
Traveller Type: Traveling as Couple

Good
Traveller Type:
  : Staff are all helpful and friendly. Location is very close to Tram 17
  : The room where we stayed has no windows. It's located in the basement.

Disappointing
Traveller Type:
  : nothing
  : bed bugs in the room of an other clientlot of noise from outsidelot of waiting before chek in (30min at least)rooms a way too much expensive

Disappointing
Traveller Type: Family with Young Children
  : Location to the team within 1 minutes walk. Friendly staff Coffee machine at breakfast.
  : Get breakfast elsewhere, very small options available. We found bugs in our bed, credit to the staff on at the time when we approached them we were moved immediately but the room was smaller. I'm our first room the bathroom door was hard to open from the inside I did get locked in and my travel buddy opened it from the outside. We told staff and we're told to push the handle down and pull the door in at the same time then push the door open. There is no bin or bar fridge in the room. These small things would go along way for cool drinks etc and keeping rubbish. There is a restaurant attached but it's a ghost town, you can get room service- we did not try this.

Very Poor
Traveller Type: Traveling as Couple
  : It was close to the tram stop
  : The building was very run down. The room was tiny. The bed made a really loud creaking noise that woke us up every time we rolled over. Turns out it was due to the metal frame holding the bed together being stuck together with cello tape. The shower had no curtain or glass panel so the water went all over the bathroom. The shower water temperature kept changing so sometimes it went cold and sometimes it poured out boiling hot water. Walls were paper thin so could hear everything from next door. We tried to move rooms after the first night due to the noisy bed but it was full. They offered some towels to put across the metal frame to deaden the sound but it barely made a difference.

Pleasant
Traveller Type:
  : It was cheap, staff cleaned the room every day which was nice
  : Ants in the room